Friday, September 14, 2012

Person

Sales, commission, and a whole lot of drama. That is what I deal with every day, why isn't it taken care of, or nipped in the bud by management, more or less our management doesn't want to deal with it.Nothing was ever done about the disrespectful, ignorant, rude girls on my counter. Until I let out my opinion, one day after too many snaps, and rude comments. Lisa makes promises, she is a dictator, a forgetful person, stretched to her limit,s running five sections of the store, on top of running a 6 counter cosmetics section. The only time you know you can talk to her and she would would actually listen is when her hair is down, and she may have on a tad bit of lip stick or mascara. When her hairs up don't bother asking her for anything, or bringing anything to her attention, it is snap city when her hair is up, and a pen is securing it in a bun. One day my full timer, Chaz came in the store late, no make up on, and an attitude that could be seen for miles. Walking from counter to counter grabbing what she wanted to put on her face that day, not caring about the customers around or the managers that would see her doing her make up on the floor, on company time. I would not have it and told her to stop, and the put the items back at they're respectable counters. An "Aye aye Captain followed" Along with an eye roll, and huff from her mouth. I would have none of that any more, that was the last straw. I walked with her up stairs, did a write up, and had a lengthy discussion with her, and Lisa about the lack of respect and that it needed to stop, or further action would be taken on my side. Since that time Lisa is still making promises, and not following through with them, but things have changed at the counter, the respect is there now. Which in-turn makes sales, and commission on our counter roll in every day better then the day before.

1 comment:

  1. I think you lose your focus here: Chaz or Lisa, one or the other, has to be the topic. You do a lot with Chaz, but Lisa never really has a moment like you give Chaz.

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